How to order your medication
- Online via our Request Repeat Prescription form
- In Person, via Dispensary
- Via the NHS app
- By telephone
Due to increasing patient numbers and demand and to enable us to safely dispense patients medication we are changing the opening hours for the practice dispensary with effect from Tuesday 2nd May. This will enable us to have protected time to help staff to process the increased volume of prescriptions.
The dispensary will be open 09:00 – 13:00, 14:30 – 18:00 for ordering and collection and the phone lines will be open 09:30-13:00, 14:30 – 18:00 for ordering. Medication can still be ordered between and during those times via NHS App or online.
Just a reminder also that both the dispensary and local pharmacy require time to process your prescription orders so please allow 3 working days between ordering and attending to collect your medication. This is again to provide you with a safe and efficient service.
It is practice policy following CCG guidance that repeat prescriptions are issued for a 28 day/one month period only except for a minority of medications which are prescribed 3 monthly. Please check with dispensary if in doubt.
If you have a medication related query please try to speak to the dispensary team in the first instance who may be able to help.
Allow 3 working days between ordering and collection.