Accurx Scribe listens so that patients are heard. This AI voice to text technology captures the important details of your consultation and creates comprehensive notes so that your GP can give you their full attention during your appointment. Your GP will then review what has been captured and edit as needed before it is saved to your medical record.
Why are we using it?
We are using Accurx AI Scribe to support clinicians with accurate note-taking, reduce administration time, and help improve the quality of your consultation experience.
What does this mean for you?
- Your clinician will make you aware if they are using Accurx Scribe
- You will always be asked for your consent before any recording takes place
- The AI Scribe creates a summary only; it does not make decisions, store the recording, or replace the clinician’s judgement.
- Only your clinician can see and approve the final version of the consultation note before it is saved.
Your privacy and data
AI Scribe is built with NHS-grade security. The audio from your consultation is processed in real-time and not stored. The written summary is reviewed and edited by your clinician before it becomes part of your record.
How do I give or refuse consent?
You will be asked during your appointment if you agree to AI Scribe being used. If you are not comfortable, you can say no – this will not affect your care in any way.
Want to know more?
You can read more about Accurx AI Scribe on our website or at: https://support.accurx.com/
Appendix: Privacy, Information Governance and Security
Accurx AI Scribe complies with NHS information governance standards and UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Key Points:
- **No audio is stored**: The audio from your consultation is processed in real-time and is not stored by Accurx or Mann Cottage Surgery.
- **Summary only**: The AI Scribe generates a draft consultation summary for your GP to check and edit. It does not make clinical decisions.
- **Secure processing**: All data is processed in accordance with NHS Digital’s Data Security and Protection Toolkit.
- **Access control**: Only authorised staff at Mann Cottage Surgery can access consultation summaries before they are saved to your clinical record.
- **Data minimisation**: Only the information required to generate and store the summary is used, and it is not shared outside the practice.
Accurx is fully compliant with all applicable NHS security and privacy requirements. If you have further questions, please ask your GP or speak to our Practice Manager.