Contact us

All incoming and outgoing telephone calls are recorded. The practice will record and store any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, record’s accuracy, medico-legal purposes, crime prevention and to improve the quality of our services.

All call recordings are held on a dedicated & secure PC which can be accessed by authorised staff only.

Opening times

We are currently open.

Opening times
DayOpening hours
Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Mann Cottage Surgery has a marked disabled parking spaces directly outside the medical centre.

For the visually impaired, we have the ‘Looky Plus’ magnifier to assist with reading documents and notices in the surgery.

For patients with a hearing impairment we have a portable hearing loop available for use in any of the consulting or treatment rooms – please enquire at reception for assistance.

The practice has access to BSL (British Sign Language) and foreign language interpreters should patients require them for appointments. Please ask at reception and give as much notice as possible as these have to be pre-booked from an external agency.

View our accessible information poster (PDF) for more information.

Wheelchair access

The surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask reception for assistance as they are always happy to help.

There are several dedicated disabled car parking spaces available immediately outside the front entrance of the surgery.

We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.

We have two disabled toilets one on each floor.

Related information

Appointments

Prescriptions