Mann Cottage Surgery
Call the surgery on: 01608 650764

Out of Hours: 111

CQC Registered

Guide Dog Friendly

Help using Online Services

This practice now allows you to access many of your practice services safely and securely on the web, using the SystmOne online services provider. To register with these services you will need to contact the Practice who can issue you with login details.

SystmOne

You can use the online services for the following requests:

(Please note that at the moment access to medical records is restricted to the patients' Summary Care Record, which includes details of medications, allergies and adverse reactions. However, in the future the NHS plan to make more of patients records available to them).

Patient2Practice

We are no longer using Patient2Practice as a provider for our online services, so we ask that patients who have not already registered with SystmOne please do so in order to access our online services. For queries about this and to register with SystmOne, please contact the Practice.


The details below should provide you with all the information you need to get started with the online services. Please use the details below to help you:

When can I use this service?

You may use this service at any time, 24 hours a day, 7 days a week, even when the practice is closed. However you should not use this service for emergencies or urgent requests. In these circumstances always contact the practice by phone immediately, or if the practice is closed, the Out Of Hours service. The telephone numbers are on the home page.

Note: The online appointment booking service is for routine appointments only. If you need an emergency or same day appointment please telephone the surgery as soon as possible. Out of surgery hours ( 6.30pm – 8am, or weekends) please call 111 and your call will be dealt with by the Out of Hours team. If you are having chest pains please call 999.

Is it secure?

This service uses the same level of security as used by online banks. You should notice a small padlock icon either at the top left of you browser window, or on the lower right. This indicates that all the information is being encrypted to keep it secure.

Only the practice sees the data you are sending. No-one else has access to the information.