The Patient Participation Group, newly formed in 2011, is a group of Mann Cottage Surgery patients who come together to provide a forum for the patients of Mann Cottage Surgery.
The Patient Participation Group meet regularly with members of the practice team thus providing a valuable interface between the patients and the practice.
A PPG comments/question box together with question slips are available in the waiting room. The box is checked regularly.
If you have any queries of a general nature about the practice or the service you have received which you would like to have answered please use one of the question slips and put your query into the box for the PPG. The group will discuss any comments and queries brought to their attention.
We now have the results and action plan for our 2013/14 Patient satisfaction Survey which can also be viewed below.
Looking to the future…
Now we have our new website you may wish to register to become part of our virtual Patient Participation Group.
This will be an opportunity to become involved with short questionnaires and practice surveys to assist the PPG and the practice as services are developed.
Would you like to register to be a part of our Patient Participation Group?
All registered members now have access to the Patient Group discussions, surveys and analysis.
If you have not registered to be a member of our Patient Group then we would welcome you to sign up now.
As a member of our patient group we will contact you to find out what changes you would most like to see at this Practice. We will ask questions from time to time, such as what you think about our opening times, getting an appointment, reception issues or the quality of the care or service you received. You can also get involved with a debate online.
We will contact you via email and keep our surveys short so it shouldn't take too much of your time. You decide how often and when you would like to respond.
This is your opportunity to have a say in the changes and decisions taken within the Practice about the services we offer.