Mann Cottage Surgery
Call the surgery on: 01608 650764

Out of Hours: 111

CQC Registered

Guide Dog Friendly

New Patients

How to Register

Please download the Registration form, New Patient Questionnaire and Consent forms below and bring the completed paperwork to the surgery in person to register.

(Please complete all the forms as fully as possible if you can as missing information may cause a delay in your registration).

You will need to provide proof of ID and address as we will not be able to complete your registration without this. If you have any queries about the registration process, please do not hesitate to contact Reception on tel: 01608 650764

Once you have completed the Registration Forms, we will make an appointment for you to see one of our practice nurses. We will also give you a copy of our Practice Leaflet which has lots of helpful information and telephone numbers.

Practice Boundary

To register at the practice your home address must be within our practice boundary. Below is a map to help you see if you are eligible to register at Mann Cottage. If your address falls within the circle indicated you can register.

 

Boundary

 

Please note: This map is only a rough guide of our boundary. If you are near the edge of the boundary or are generally unsure of whether you fall in the boundary please contact the surgery.

Practice Registration Policy

Mann Cottage Surgery complies with the Gloucestershire countywide registration policy and procedure.

Mann Cottage Surgery does not discriminate in the registering of new patients on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. Refusal to accept an application to register will not be made without reasonable grounds e.g. the patient is not entitled to free NHS services or lives outside the Practice area.

Everyone seeking registration will be required to demonstrate they are entitled to free NHS treatment. All new patients will be required to provide identification and proof of address. Mann Cottage Surgery accepts those who are entitled to free NHS services as permanent patients if they normally reside within our practice area or as temporary patients if they are visiting within our practice area. 

Immediately necessary treatment may be provided without proof of entitlement to NHS services but the patient’s records will be noted that no identification has been seen and the patient will be asked to bring proof the next time they attend the surgery. Only minimal short term prescribing will occur until identification is provided. The practice may also contact a patient’s previous GP (or current GP in the case of temporary residents) for example if proof of identification is not provided or controlled drugs are requested.

If a patient repeatedly fails or refuses to provide identification or if staff have concerns over any patient (identified or otherwise), they may contact the Local Counter Fraud Specialist (LCFS).  Contacting the LCFS does not breach the Data Protection Act: section 29 (3) allows for the release of information for the prevention and detection of crime. 

Everyone seeking registration will be provided with a registration pack.

Jill Roper
Practice Manager
7th November 2012

Surgery Appointments

We offer a range of appointments and access with our GPs and nurses, including regular appointments, telephone appointments, and emergency appointments.

When booking in for a surgery appointment, for your convenience, we have an automated display screen which is simple to use and speeds up the process for you.

Our clinicians make every attempt to run to time, however, there may be occasions when, due to unforeseen circumstances, this is not possible.

Please check with our reception staff if you have any concerns about your appointment time.

Repeat Prescriptions

We are a dispensing practice and can dispense to any of our patients who live more than a mile from a chemist.

If you live within a mile of a chemist – your prescription will be sent to the local chemist to be made up ready for your collection.

When ordering your repeat prescriptions we ask you to give us 48 hours’ notice (2 full working days) prior to collecting your medication.